Refunds & replacements

Each deck is printed to order just for you, so we don't take change-of-mind returns, but if anything is wrong, you're covered.

Last updated 2026-10-23

No change-of-mind returns

Because every deck is printed to order and can't be resold, we don't accept returns or exchanges simply for a change of mind. Choose carefully, and ask us anything before you order, we're happy to help.

If something's wrong, we make it right

If we get your order wrong, or it arrives damaged or defective, tell us within 14 days with a photo. We'll fix it, a free reprint and reship, store credit, or a refund, whichever works best for you. Case by case, always fair.

How refunds work

When a refund is the right call, it goes back to your original payment method within 5–7 business days. For a replacement, we reprint and ship a new deck at no cost; there is nothing to send back.

How to claim

Email us your order number, and for damage or a fault, a photo. We reply within one business day and take care of it.

Questions before you buy? We answer fast.